Amanda was hiring outside for an operations manager. The right person was already in her building, and Amanda had never asked her what she wanted. It took Dottie, an org chart, and one question to see it. That night Amanda texted Cait an apology and called it a fail on her as a leader.
Neither Dottie nor Cait came from the trades. Dottie went from answering phones to leading a sales team she wasn't ready for, and says she'd do it again. Cait went from the quiet one outside the leadership meeting to running operations. Five years in, they talk about the role that wasn't the fit, the boss who got it wrong, and what it takes to use your voice.
Hosted by Amanda August. Co-hosted by Jeff Miller. A Grasshopper Original.
Forward is a way of life.™
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